Refund Policy
Refund Policy – 3-Day Refund on Initial Purchase
At XTREME-HDIPTV, customer satisfaction is our top priority. We want you to feel confident and comfortable with your purchase. That’s why we offer a straightforward refund policy designed to protect your experience while helping you make the right choice.
If you encounter any technical difficulties or have sales-related questions, please don’t hesitate to contact us. We’re here to help and will do everything we can to resolve your issue.
3-Day Refund Policy
Refunds are available within 3 days of your initial purchase, provided certain conditions are met. Before issuing a refund, our team will work with you to troubleshoot and resolve any issues. If a resolution is not possible, and you’re still within the 3-day window, a refund may be granted.
Refund Eligibility Conditions
Please note the following important conditions:
Refunds are not issued simply due to a change of mind after purchase.
We strongly recommend trying our 36-hour trial before committing to a full subscription. This gives you a chance to fully experience our IPTV service before making a longer-term decision.
The 36-hour trial is non-refundable, as it is intended as a low-risk option for testing our service.
Refunds are not available for automatic recurring charges. To avoid future charges, cancel your subscription or remove your payment method from your account prior to the renewal date.
How to Request a Refund
If you meet the refund criteria and are within the 3-day timeframe, please follow these steps:
Log in to your account through our client portal.
Submit a support ticket with your refund request, including a short explanation of the issue.
Include your invoice number in the ticket so we can locate your transaction and process your request quickly.
We welcome your feedback and use it to improve our service. Even if your refund period has passed, we encourage you to contact us with any problems or concerns—we’re always here to help.
Have Questions?
📧 Contact us at: Contact.xtreme-hdiptv@gmail.com
📍 Address: 500 Bigleaf Maple Way, Westfield, Indiana 46074, United States
📞 Phone: +1 (800) 225-3295